DRAFT — needs owner and legal review. This text has not been approved yet and is not a final policy. Anything in [brackets] is still to be filled in.

Refund Policy

Last updated 2026-10-16

New hosting services come with a 30-day money-back guarantee.

What is refundable

The hosting fee for your first order, if you cancel within 30 days of the service going live.
Refunds go back to the original payment method where possible. [Terms for crypto payments — to be confirmed.]

What is not refundable

Renewals, and orders after your first.
Domain registration or transfer, and other third-party fees.
Services ended for a breach of the Acceptable Use Policy.

How to ask

Write to [support email] or use the contact page with your domain or account name. [Processing time — to be confirmed.]